All You Need

To Know

Shipping

Policy

Orders are usually shipped within 1-5 working days.

UK Orders

I ship my products using tracked shipment with Royal Mail First class delivery. Please allow a further 2 to 3 days for delivery after they have been dispatched.

International Orders

International customers please contact for details.

Please be aware that I am not responsible for any additional charges or taxes that may be imposed on international shipments.

Customer Shipping Address

Please check your delivery address is correct. All customers are responsible for any charges incurred in the case of buyer error.

Refund & Exchange

If you are not completely satisfied with your purchase of one of my products please contact me via email so I can resolve the problem.

Returns

Returns are possible. If your product is not exactly what you were expecting you can return your item within 14 days of receipt. Return shipping fees are done by the buyer. You must return your product by registered mail and have a tracking number for the package. Returns that are not tracked will not be accepted.

Damages

If the product has been damaged during delivery please send an email with a photograph of the damaged product and packaging so that this can be dealt with in a prompt manner.

Exchanges

If you are wanting to exchange your product then the buyer is responsible for the shipping costs incurred.

Any further questions contact me via email. I hope you are happy with the service provided.

Privacy

My products are copyright  to myself as the designer. Therefore my designs cannot be used without my permission.

If you would like to use my designs then please contact me via email to discuss this.

 

All of my products are handmade so each product is individually manufactured so may vary slightly from those pictured.

 

All images of my designs on the website have a watermark. If you purchase a printed product this will be removed.
 

Terms and Conditions

 
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